Shipping policy

Shipping & Order Policies

Address accuracy & undeliverable packages Please review your shipping address carefully before completing checkout — we ship exactly where you tell us to. If a package comes back to us as undeliverable, we'll reach out to arrange reshipment at your expense. Packages lost in transit due to an incorrect or incomplete address are not eligible for a refund or replacement. We are unable to modify the provided address. 

Lost or stolen packages Once your carrier marks a package as delivered, responsibility for the shipment passes to you. If your tracking shows delivered but the package isn't there, we recommend contacting your local carrier directly — they can often locate it. 

Order changes & cancellations Once production is underway, we're unable to modify or cancel the order.